Privacy Policy

Privacy Policy

Last updated: March 6, 2025

This Privacy Policy describes how ModaCiel (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our WooCommerce website, or otherwise communicate with us regarding the Site (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” refer to you as the user of the Services, whether you are a customer, website visitor, or any other individual whose information we have collected.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the “Last updated” date and post the revised Privacy Policy on the Site.

How We Collect and Use Your Personal Information

To provide our Services, we collect personal information about you from a variety of sources. The information we collect varies based on how you interact with our Site. In addition to the specific uses outlined below, we may use your information to:

Communicate with you about your account, orders, returns, or inquiries.
Process and fulfill your orders and payments.
Enhance and personalize your experience on our Site.
Comply with applicable legal obligations and protect the rights of our users and our business.

What Personal Information We Collect

1. Information We Collect Directly from You

When you interact with our Services, you may provide us with:

Contact Details: Your name, address, phone number, and email address.
Order Information: Billing and shipping addresses, payment details, and purchase history.
Account Information: Usernames, passwords, and any security information used to secure your account.
Customer Support Communications: Any information you choose to provide when contacting us.

2. Information We Collect About Your Usage

We automatically collect certain data about your interaction with our Site (“Usage Data”) using cookies, pixels, and similar technologies. This data may include:

Device and browser information.
IP address and network details.
Information about how you navigate and interact with our Site.

3. Information We Obtain from Third Parties

We may also receive information about you from third parties, such as:

WooCommerce: For order processing and account management.
CJ Dropshipping and Shipping Partners: For order fulfillment, shipping, and tracking.
Payment Processors: To securely handle your payment information.

How We Use Your Personal Information

We use your personal information for purposes including, but not limited to:

Providing and Improving Services: Fulfilling orders, processing payments, and managing your account.
Communication: Sending you updates regarding your orders, promotions, and other relevant information.
Security and Fraud Prevention: Monitoring and protecting against fraudulent or unauthorized activities.
Marketing and Advertising: Tailoring communications and promotions, subject to your consent where required by law.

Cookies

Like many websites, we use cookies to enhance your experience on our Site. Cookies help us remember your preferences, analyze site usage, and deliver personalized content and advertising. You can manage your cookie preferences through your browser settings, though please note that disabling cookies may affect the functionality of our Site.

How We Disclose Your Personal Information

We may share your personal information with third parties in the following circumstances:

Service Providers: With vendors like WooCommerce, CJ Dropshipping, payment processors, and shipping partners who assist in operating our Site.
Business Partners: For marketing and promotional purposes, subject to their own privacy practices.
Legal and Compliance: When required by law or to comply with legal processes.
Business Transactions: In connection with mergers, acquisitions, or other business restructurings.

Third-Party Websites and Links

Our Site may include links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

Children’s Data

Our Services are not directed to children under 16, and we do not knowingly collect personal information from children. If you believe we have collected information from a child without proper consent, please contact us immediately at ModaCiel@aol.com.

Security and Retention of Your Information

We implement industry-standard security measures to protect your personal information. However, no system is entirely secure, and we cannot guarantee absolute security. We retain your information for as long as necessary to fulfill the purposes for which it was collected and to comply with our legal obligations.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

Access: Requesting access to the personal data we hold about you.
Correction: Requesting correction of any inaccurate or incomplete data.
Deletion: Requesting the deletion of your personal information.
Restriction: Requesting restrictions on the processing of your data.
Portability: Requesting a copy of your personal data for transfer to another entity.
Withdrawal of Consent: Withdrawing your consent for certain processing activities, where applicable.

To exercise any of these rights, please contact us at ModaCiel@aol.com. We may require verification of your identity before processing your request.

International Users

Your personal information may be transferred to, stored, and processed in countries outside your own. We take steps to ensure that such transfers comply with applicable data protection laws.